Skills Liaison Officer

12 MONTH FIXED TERM CONTRACT - Durban KZNReports to:  Specialist: Provincial (Supporting the Operations Division)Position ObjectiveTo facilitate, coordinate and support the implementation of skills development initiatives within the local government sector in the province by strengthening relationships with municipalities, sector stakeholders and training providers, while ensuring alignment with national skills development priorities and company's strategies. To provide high-volume administrative support to the Provincial Specialist with a focus on document security and audit compliance.Position Benchmark Summary:Providing general administrative/secretarial support to the Unit. To act as a liaison between the company and Training Service Providers.Key responsibilities: Handle internal and external stakeholder queries regarding registration processes. Risk Management: Undertake monitoring to review implementation progress and risk.Audit Support: Assist Auditors with queries and payment reports issued for audit purposes. Capture and upload learner supporting documents onto the Records Management System. Maintain strict record-keeping of all learners enrolled to ensure validity and completeness of data. Accreditation Management: Evaluate provider accreditation, coordinate appeals, and manage the submission of mid term accreditation reporting to ensure continued status.Quality Assurance and Site Visits: Manage projects relating to programmes improvement and accreditation exercises, including conducting site visits and maintaining a database of documents that demonstrate conformity to accreditation standards. Stakeholder and Financial Support: Engage with stakeholders to ensure claim queries and supporting documentation are submitted; ensure accurate and timeous payment of grants to build positive stakeholder relations. Governance: Implement and maintain Service Provider Accreditation management systems and enforce compliance with legislative and regulatory frameworks pertaining to ETQA processes.