Camp Hospitality Manager

This role is hands-on and highly guest-focused, while still managing staff and standards. Guest Experience & Front-of-House ManagementStaff Management & LeadershipFood & Beverage OversightLodge Operations & AdministrationHousekeeping & Maintenance OversightSafari & Activity CoordinationFinancial & Commercial ResponsibilitiesHealth, Safety & Compliance Key Skills & CompetenciesStrong leadership and people management skillsExceptional guest service and attention to detailAbility to multitask in a remote environmentFinancial and operational acumenProblem-solving and decision-making abilityExcellent communication and interpersonal skills Typical Qualifications & ExperienceDiploma/Degree in Hospitality Management or similar3–5+ years’ experience in a luxury lodge or 5-star hotelPrevious supervisory or management experience essentialKnowledge of safari/lodge operations highly advantageousWine knowledge (beneficial)Valid driver’s license (often required in remote lodges) Working Conditions (Eastern Cape Lodges)Live-in position (remote location)Shift work, including weekends and public holidaysLong hours with a hands-on operational roleHigh guest interaction and expectation environmentTop of Form

 To ensure an exceptional, personalized guest experience while maintaining the highest standards of luxury hospitality, operational efficiency, and staff performance.Plays a dual role: overseeing guest experience (front-of-house) and operational management of the lodge.  This role is hands-on and highly guest-focused, while still managing staff and standards. Guest Experience & Front-of-House ManagementStaff Management & LeadershipFood & Beverage OversightLodge Operations & AdministrationHousekeeping & Maintenance OversightSafari & Activity CoordinationFinancial & Commercial ResponsibilitiesHealth, Safety & Compliance Key Skills & CompetenciesStrong leadership and people management skillsExceptional guest service and attention to detailAbility to multitask in a remote environmentFinancial and operational acumenProblem-solving and decision-making abilityExcellent communication and interpersonal skills Typical Qualifications & ExperienceDiploma/Degree in Hospitality Management or similar3–5+ years’ experience in a luxury lodge or 5-star hotelPrevious supervisory or management experience essentialKnowledge of safari/lodge operations highly advantageousWine knowledge (beneficial)Valid driver’s license (often required in remote lodges) Working Conditions (Eastern Cape Lodges)Live-in position (remote location)Shift work, including weekends and public holidaysLong hours with a hands-on operational roleHigh guest interaction and expectation environmentTop of Form